FAQs

General Questions

• Who is EGAMING.com?
• Do I need to have an account to order a product on egaming.com?
• How do I register?
• What should I do if I forgot my password?

Orders & Payment

• Unable to see an option to pay using a credit or debit card at checkout
• What payment methods are accepted?
• My order was declined, but I was charged. What should I do?
• Is your site secure? Who can see my credit card information?

Digital Delivery

• Understanding the "Awaiting Approval" Stage
• How do I obtain the product code after purchase?
• How long until I receive my product code?
• I have placed an order but I haven’t received my digital product key. What should I do?
• Can I return a product?